Cancellation & Refund Policy
Last Updated: 07-03-2025
At US4EVA, we strive to ensure a smooth shopping experience for our customers. Below is our cancellation and refund policy:
Order Cancellations
Cancellations are only accepted if requested immediately after placing the order.
If the order has already been processed or shipped, cancellation requests will not be entertained.
Refund & Replacement Policy
Refunds or replacements are only applicable in the following cases:
We are unable to fulfill your order.
You receive a damaged or defective product (must be reported within 7 days of delivery with proof).
If the product is not as described on the website, you must report the issue within 7 days for further review.
Products covered under manufacturer warranties should be directed to the manufacturer for resolution.
Refund Processing
Once a refund request is approved, it will be processed within 6-8 days to the original payment method.
For any concerns regarding cancellations or refunds, please contact us at:
✉ Email: us4eva.official@gmail.com